Credential Holder Spotlight: Kendehl Rojanasthien

Biography:

Kendehl Rojanasthien started as a Business Development and Regional Manager at Thrive Communities in 2014, after completing her MBA at Seattle University. Proposing on new fee management led to overseeing a portfolio of over 17 communities, most of which she helped bring to the company. She now enjoys her leadership role as a Senior Regional Manager, overseeing other Regional Managers and support staff in addition to portfolios in Seattle and Portland. She’s an active member of WMFHA, on the Career Development Committee, and teaches NALP in the spring. In her free time she loves to hang out with her best friend/toddler Annabelle and husband Smitt, either traveling, going to concerts, or sipping champagne while hosting get-togethers with friends.

What inspired you to get your designation?

I was very new to property management and since I started in a leadership role, I knew I was missing the fundamentals of our industry that I would have otherwise learned onsite. My company, Thrive Communities, is super supportive of education and our VP Kari Anderson urged me to get my Certified Apartment Portfolio Supervisor (CAPS) credential. I wanted to learn everything I could as quickly as possible. It’s important to me that my teams and clients feel confident in my understanding of their positions, their needs, and their goals. Getting my CAPS designation allowed me to fill in the gaps and learn the ins and outs that I needed to be successful.

How has your designation added value to your career?

I was able to learn the full scope of what a Portfolio Supervisor is responsible for, and get the tools and practice to help me accomplish those tasks with ease. I met several other Regional Managers in the course who have turned into friends and colleagues. I was able to develop my leadership skills – and that has turned out to be the most rewarding part of my career.