The Relationship Sales Process

This course covers a number of key sales skills within the context of a leasing professional’s role. Skills include learning to listen and respond specifically to the customer, handling objections, and meaningful ways to close the sale. Also, conduct a personal assessment of your sales readiness.

Topics Covered:

• Product Knowledge
• The Foundations of the Relationship Sales Process
• Applying the Relationship Sales Process
• The Transition from Prospect to Resident
• How Well Are You Doing?

Who Should Attend:

• Leasing Professionals
• Those New to Property Management
• Assistant Managers

This course can be taken on its own, but it also serves as part of the National Apartment Leasing Professional (NALP) designation. If you are interested in earning your NALP credential, CLICK HERE for details.

Photo Release:

Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.