Tapas & Topics - The Art of Customer Service
Join us for The Art of Customer Service with the Laura's!
In a post-pandemic world, for many, the customer experience has dwindled. Join Laura Kitts (Housing Connector) and Laura Gruits (Onni South Lake Union) for a refresher on the importance of customer service from both the supplier and property management perspectives.
Enjoy some October Fest themed appetizers and Northwest beer & cider!
Photo Release:
Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website, and social media.
Agenda
| October 13 | |
| 5:00 PM - 6:00 PM | Networking |
| 6:00 PM - 6:15 PM | WMFHA Welcome and Updates |
| 6:15 PM - 6:30 PM | The Art of Customer Service |
| 6:30 PM - 7:00 PM | Networking |
Attendees (107)
Tracy Abdul
Regional Account Executive
SageWater
Garrett Acosta
Financial Advisor
Alliance Flooring Services
Natasha Amira
Director of Asset Management
Kennedy Wilson
David Anderson
President/Owner
Puget Sound Signs & Graphics
Stephanie Andrade
Director of Sales
BG Multifamily
Don Aselin
Business Development Manager
Monarch Tree Services
Jenna Atchison
Regional Property Manager
Greystar
Nicholas Balich
Community Account Professional
XFINITY Communities
Jared Bauer
Commercial Sales and Marketing Representative
Servpro of Central Seattle
Alexander Behar
Sr. Regional Manager
Coast Property Management
Amanda Belknap
Director of Leasing
The Modern Seattle
Caitlin Birkenbuel
Marketing Manager - Multi-family (MDU)
Ziply Fiber LLC
Matthew Boehme
Regional Property Manager
Greystar Real Estate Services
Brian Braden
Asst Community Manager
Greystar
Rochelle Bradfield
Sales Ninja
1UP Floors
Kelly Brasfield
Community Manager- Flex Team
Greystar
Cassie Bretscher
Senior Sales Director
Rent.
Emily Bryant
Branch Manager
Apartment Advantage Staffing
Sherilyn Butler
Regional Property Manager
Lincoln Property Company
Sydney Chase
Business Development Manager
Servpro of Seattle Northwest
Lindsey Chukueke
Regional Property Manager
Greystar Real Estate Services
Ryan Clark
Outside Sales Representative
Miller Paint
Morgan Cole
Marketing Associate
GRE Management
Phil Cresswell
Vice President, Operations
Security Properties Residential
Ethan Cruz Talavera
Service Technician
Greystar Real Estate Services
Erik Dahl
Senior Community Manager
Greystar
Holly Davidson
Architectural Design, Business Development
Miller Paint
Chinnell Davis
Partner Success Manager
Housing Connector
Frank Dean
Principal
The Billing Associates NW, LLC
Christina Dennis
Regional Manager
Sound Residential Investments
Andy DeVogel
Training Specialist
HNN Communities
Richard Doleski
Business Development Manager
DISH Fiber
Taylor Dow
Regional Manager
Avenue5 Residential
Jacob Drecshel
Financial Analyst
Lincoln Property Company
Sheri Druckman
Regional Vice President
Sares Regis Group
Heather Edwards
Business Development Representative
Apartment Advantage Staffing
Zahra'a Elzein
Business Manager
Greystar Real Estate Services
Nate Flesch
Director of Marketing
Servpro of Seattle Northwest
Syd Fredrickson
Community Manager
Bergan Place
Tyler Freed
Regional Property Manager
Greystar
Sage Frisinger
Property Manager
Winton Woods I
Paniolo Gaoa
Maintenance Supervisor
Cove East
Chinua Gipson
Senior Community Manager
Greystar
Oneira Gonzalez
Projects & Service Coordinator
Commercial Fire Protection
Eric Graham
Sales Associate, Multifamily Marketing
Apartments.com
Dustin Green
Community Manager
Greystar
Laura Gruits
Senior Regional Manager
ONNI Group
Zach Hammond
Strategic Account Executive
Zumper
Ann Hart
Advisor, Commercial Insurance
HUB International Northwest LLC
Ricky Heredia
Regional Property Manager
Greystar Real Estate Services
Maria Izquierdo
Property Partnership Manager
Housing Connector
Pascal Jean-Baptiste
President & Founder
5 Microns Inc.
John Jones
Vice President of Operations
Avenue5 Residential
Janet Kiehn
Director of Property Operations, PNW
LMC, now Quarterra
Rebecca Kline
Senior Director
Greystar Real Estate Services
Ken Kloeppel
Account Executive
Resource Management, Inc.
Paul Koria
Community Account Manager
XFINITY Communities
Suzanne Leach
Community Manager
Dorothy Heights
Nathan Leible
VP, Residential Property Management
ONNI Group
Trey Leotti
Community Manager
Pike Motorworks
Shelby Leyson
Business Development Manager
Kings III
Kelsey Little
Project Director
Restoration Management Company
Blythe Loeffelbein
Community Manager
Bell Partners Inc
Jason Loughridge
Career Development Manager
GRE Management
Terry Maahs
Director of Facilities
Pacific Facilities LLC
Rachael Makings
Assistant Manager
Cove East
Pam McKenna
Managing Director
Greystar Real Estate Services
Olga Mezgova
Development Liaison
HNN Communities
Mike Missall
Business Development Manager
Reliable Contents Services
Zachary Mitchell
Assistant Property Manager
The Meyden
Carla Morin
Outside Sales Representative - Paint
The Sherwin Williams Co.
Chelsea O'Dell
Community Manager
Ballard on the Park
Skylar Olmsted
Assistant Community Manager
Hunters Capital
Sarah Pace
Regional Manager
Avenue5 Residential
Russ Pengelly
VP, Business Development
ApartmentAdvisor Inc
Brittany Peterson
Portfolio Manager
Hunters Capital
Marni Pierce
director
Greystar Real Estate Services
Michael Pigg
Managing Partner - Owner
Commercial Fire Protection
Charissa Platero
Real Estate Partnerships Lead
Google Fiber|Webpass
Tarah Plemmons
Property Manager
RiverStone Apts
Kianna Reed
Regional Account Manager
SightPlan
Saniya Regmi
Training and Development Associate
GRE Management
Kaelen Schaefer
Business Development Manager
Monarch Tree Services
Angalina Sean
Assistant Community Manager
Hunters Capital
Keith Sellers
Property Partnership Manager
Housing Connector
Kayla Stevens
Regional Manager
Avenue5 Residential
Michael Taylor
Sr. Community Manager
Pillar Properties
Amanda Till
Operations Manager - Flex Team
Greystar Real Estate Services
James Tirpak
Regional Property Manager
Greystar Real Estate Services
Katherine Vaughan
Leasing Professional
Equinox
Brett Waller
General Counsel
HNN Communities
Lindsey Ward
Director of Sales and Marketing
Reliable Contents Services
Megan Weinell
Community Manager
Coast Property Management
Jenny Wells
Digital Marketing Executive
Rent.
RaeAnne Wilson
Community Manager
Coast Property Management
Thanks to our hosts!
