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Webinar Wednesday: Mastering Maintenance 4

Collaboration and Cross Training Between Community & Service Managers

Wednesday, October 11, 2023
11:00 AM - 12:00 PM (PDT)
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For Community Managers and Service managers, collaboration and a clear understanding of their partner’s job and its challenges is key for making managing multifamily assets a success. Part of the challenge comes from the fact that Service Managers get promoted from within without a formal management and financial training.

The other side of the challenge is, you guessed it, basic formal maintenance training for Community Managers or the lack thereof. Collaboration between the apartment community managing partners is needed today more than ever, in the age of high customer expectations and instant gratification.

  • Leverage the power of shared knowledge
    Service Managers that communicate using the language of business have a better chance at a career path above site level
  • Understand the value of what your partner brings to the table
    The best outreach marketing tool? Your service team.
  • The value of a true partnership
    How a Community Manager’s support can become a key in achieving great resident satisfaction numbers
  • Understand how management decisions are impacting the business
    Spending strategically can improve the bottom line of an asset. Why it is important to spend in order to save.

Join Adrian Danila and the Webinar Wednesday Team on October 11, 2023 at 2pm Eastern Time to Discover The Value of Collaboration!

Want a discount?  Sign up for the entire four-webinar Mastering Maintenance Webinar Series for a discounted rate!

WMFHA Members save $5 using code "17WMFHA" at checkout

CONTINUING EDUCATION CREDITS 
Each session qualifies for 1 CEC for those holding a CAM, CAPS, CAS, CALP, or AIME credential.
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About Your Facilitator Adrian Danila

Adrian started his property management career in 2003 as part-time groundskeeper. Since 2007, he has been managing service departments for large and high-profile assets and overseeing maintenance operations, capital projects and renovations for portfolios of up to 9,000 apartment homes.

Adrian’s current role is Regional Director of Maintenance for Lessen. Prior to joining Lessen, Adrian worked for Birchstone Residential where he oversaw maintenance operations for a portfolio of 10 apartment communities in Georgia and Florida. Before Birchstone, Adrian was Director of Facilities and Maintenance at ECI Group, an owner/operator based in Atlanta, Georgia with assets located throughout Southeast U.S. In his previous role, Adrian oversaw the maintenance operations and capital projects for 25 properties located in Georgia, Florida, South Carolina, Tennessee, Texas and Louisiana totaling 7,000 apartment homes.

Adrian holds a law degree from the Romanian-American University in Bucharest, Romania.