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The Sales Process and Building Relationships

Build relationships to maximize sales and resident retention

Wednesday, October 17, 2018
1:00 PM - 5:00 PM (PDT)
* Registration open until 10/12/18 at 6:00 PM (PST)
* Registration open until 10/12/18 at 6:00 PM (PST)
Category: Education

Leasing Professionals learn the foundations of relationship selling and the importance of problem-solving throughout the sales process. This course covers a number of key sales skills within the context of the Leasing Professional’s role. Those skills include: learning to listen and respond specifically to the customer; handling objections; and meaningful ways to close the sale. The course closes with a personal assessment of a Leasing Professional’s sales readiness.

This course can be taken on its own, but it also serves as an module within the NALP program.

Topics Covered:

  • Product Knowledge
  • The Foundations of the Relationship Sales Process
  • Applying the Relationship Sales Process
  • The Transition from Prospect to Resident
  • How Well are You Doing?


Who Should Attend:

  • Leasing Professionals
  • Those New to Property Management
  • Assistant Managers

 

Price:

$55| Members

$75| Non-Members

 

Sponsored By:

 

 

 

 

 

This course can be taken on its own, but it also serves as part of the National Apartment Leasing Professional(NALP) designation. If you are interested in earning your NALP credential, CLICK HERE for details.

* Registration open until 10/12/18 at 6:00 PM (PST)
* Registration open until 10/12/18 at 6:00 PM (PST)

For More Information:

Sloane Cerbana

Sloane Cerbana

Vice President of Operations, Washington Multi-Family Housing Association

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(253)246-8385