Certified Apartment Portfolio Supervisor (CAPS)

Designed for multi-site and regional level supervisors, this course provides the knowledge and the tactics, teaching you to achieve great results! Improve your:

• Employee recruitment, development, and retention
• Communications, ethics, and emotional intelligence
• Annual operating budgets and owner performance objectives
• Property and portfolio results
• Managing risk through inspections, follow-up procedures, and incident 
• And much more!

Instructor: Alexandra Jackiw

Alexandra (Alex) Jackiw is President of Milhaus Management, LLC. She is a nationally-recognized real estate executive with extensive experience managing large portfolios throughout the U. S. for both privately-held and publicly traded companies. In addition to property and asset management, her experience includes marketing, training, consulting and business development.

Program Schedule:

July 23   Client Services, Stakeholder Relations
July 24   Investment Management, Improving                         Asset Performance
July 25   Asset Evaluation and Preservation
July 26   Talent Management, Contemporary Issues in Multifamily Housing

Credential requirements:

• Minimum of 24 months as a multi-site supervisor or hold either a CAM, ARM or RAM credential
• Successful completion of all CAPS course work (totaling 40 hours)
• Meet all examination standards within 12 months of declaring candidacy

Photo Release:

Washington Multi-Family Housing Association (WMFHA) events may be photographed or video recorded. By participating in this event, you consent to your photograph/video recording being used for promotional purposes including but not limited to WMFHA promotional material, website and social media.